Privacy Policy

EDDBEE GROUP INDIA Private Limited operates the portal in India, which offers cricket, and football fantasy games through the web-portal https://www.mystart11.com and partner website(s) and mobile application(s) (collectively referred to herein as “Portal” or “Site”) (EDDBEE GROUP INDIA Private Limited referred to herein as “Mystart11” or “we” or “us” or “our”).

Any person utilizing the Portal (“User” or “you” or “your“) or any of its features including participation in the various contests, games (including fantasy games (“Game“) (” Services “) being conducted on the Portal) shall be bound by this Privacy Policy.

Mystart11 respects the privacy of its users and is committed to protecting it in all ways. Mystart11 offers a wide range of services aimed at providing its users with a rich and inclusive internet experience. Most services are provided free of charge but you may need to register to participate in Mystart11’s online games. Information about the user is collected by Mystart11 because (i) the information provided by the users and (ii) the information is automatically tracked during the user’s navigation on Mystart11.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Name
Email
Social media profiles
Date of birth
Phone/mobile number
Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Enter any of our competitions, contests, sweepstakes, and surveys
Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

To enable you to customize or personalize your experience of our website
To contact and communicate with you
For analytics, market research, and business development, including operating and improving our website, associated applications, and associated social media platforms
For advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you
To consider your employment application
To enable you to access and use our website, associated applications, and associated social media platforms
For internal record keeping and administrative purposes
To run competitions, sweepstakes, and/or offer additional benefits to you
To comply with our legal obligations and resolve any disputes that we may have
For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our terms of use

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

a parent, subsidiary, or affiliate of our company
third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
our employees, contractors, and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any competition, sweepstakes, or promotion we run
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data

Mystart11 may also share information you provided and data related to your use of the Services and participation in games with third-party service providers engaged by Mystart11, for data analytics or other similar purposes, for storage purposes, to improve storage. Services and help Mystart11 serve you better.

Where we propose to use your personal information (i.e., information that may be used to identify the user and otherwise not publicly available) for any other use, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than those listed above.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Use of Cookies:

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified and to improve the effectiveness and usability of the Portal for our Users, we use “cookies”, or similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User’s individual interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), Mystart11 has no way of knowing who the User is, even if we assign a cookie to the User’s computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User’s hard drive. Mystart11’s advertisers may also assign their own cookies to the User’s browser (if the user clicks on their ad banners), a process that Mystart11 does not control.

Mystart11’s web servers automatically collect limited information about the user’s computer’s Internet connection when they visit the portal, including the user’s IP address. (A user’s IP address is a number that allows a computer connected to the Internet to know where to send data to a user – such as web pages visited by a user). The user’s IP address does not identify the user individually. Mystart11 uses this information to deliver users’ web pages on request, to adapt its portal to the interests of its users, to measure traffic on the portal, and to inform advertisers about the geographical locations of Mystart11 visitors.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Applicable Law and Jurisdiction:

By visiting this Portal, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and Conditions.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

EDDBEE GROUP INDIA Private Limited

support@mystart11.com